iMe Ads Terms of Use

Date of publication and entry into force: 14 August 2026 (edited 13 November 2026)

These Terms of Use (“Terms”) govern your access to and use of the iMe Ads service, including the Telegram Mini App and related features (the “Service”), operated by iMe Lab FZCO (“iMe,” “we,” “us,” or “our”).

By using the Service, you agree to the iMe Ads Privacy Policy and these Terms of Use, which together govern your use of the Service. Please read them carefully before using the Service.

These Terms apply exclusively to the iMe Ads Service and do not govern any other iMe products or services unless explicitly stated.

1. Acceptance of Terms

1.1. By accessing or using the Service, you agree to be bound by these Terms and the iMe Ads Privacy Policy, which forms an integral part of these Terms. If you do not agree, you must not use the Service.

1.2. The Service is a third-party Telegram Mini App, built on the Telegram platform. By using the Service, you acknowledge that Telegram is not responsible for the operation of the Service, its features, or any interactions within the Mini App. Your use of the Service is governed solely by these Terms and the iMe Ads Privacy Policy, in addition to Telegram’s applicable platform terms.

1.3. iMe may update these Terms from time to time. The revised Terms take effect upon publication within the Service or on the iMe website. Continued use of the Service after such updates constitutes acceptance of the revised Terms.

1.4. If you do not agree with these Terms, the iMe Ads Privacy Policy, or any updates thereto, you must cease using the Service.

1.5. Users should also review Telegram’s official policies applicable to bots and Mini Apps:

1.6. These policies govern interactions with Telegram’s platform. iMe is responsible only for the operation of the Service as described in these Terms.

2. Terms and Definitions

2.1. For the purposes of these Terms, the following terms shall have the meanings set out below. Any capitalized terms not defined in this section shall have the meanings assigned elsewhere in these Terms.

3. Eligibility

3.1. By using the Service, you represent and warrant that:

3.2. You are responsible for ensuring that your use of the Service is lawful in your jurisdiction.

3.3. Where you use the Service on behalf of a legal entity, you represent and warrant that you are authorized to bind that entity to these Terms, and “you” means that entity as well as yourself. iMe may request evidence of such authority and may suspend access to the Service until it is provided.

4. Account and Access

4.1. Access to the Service is provided through the Telegram Mini App environment.

4.2. You are responsible for:

4.3. iMe may restrict, suspend, or terminate access to the Service at its sole discretion.

4.4. Access to the Service is linked to your Telegram Account. If you lose access to your Telegram Account, you may also lose access to the Service, including any associated data, Balance, and Referral Earnings.

4.5. iMe has no ability to restore access to your Account or to recover any associated funds, Referral Earnings, or Campaign data, and is not responsible for their loss.

4.6. You are solely responsible for maintaining the security and confidentiality of your Telegram Account and associated devices. You must not share or transfer access to your Account to any third party, except by giving access to Team Members under clause 4.8, or by authorizing a Connected Application or using an API Key under clause 4.13.

4.7. iMe shall not be liable for any unauthorized access, loss, or activity associated with your Telegram Account.

4.8. The Service may allow an Account Holder to give other Users access to the Account as Team Members, with the permissions assigned in the Service. Team Members act on behalf of the Account Holder. The Account Holder is responsible for all actions taken through the Account by its Team Members, including Campaigns they create or change, funds they spend, and data they upload, as if those actions were the Account Holder’s own.

4.9. Funds that a Team Member adds to the Balance of an Account are credited to that Balance, and the Team Member acquires no right to them. Where such a payment is refunded, reversed, or charged back, iMe may deduct the corresponding amount from that Balance, and section 11 applies to the Account of the Team Member who made the payment. Such payments count toward the Level of that Account and not toward the Level of the Team Member’s own Account.

4.10. Referral Earnings, participation in the Referral Program, promotional codes, and notification settings are personal to each User and are not shared through team access. The API Keys of an Account are available only to its Account Holder. Levels and Cashback belong to the Account: a Team Member acting in another User’s Account has access to the features of that Account’s Level, and Cashback is credited only to the Balance of that Account. Whether a User accrues Referral Earnings from Second-Level Referrals depends on the Level of the User’s own Account.

4.11. A Team Member may leave a team at any time. The Account Holder, and Team Members with the relevant permissions, may remove Team Members or change their permissions within the limits set by the Service. Where the Account Holder’s access to the Service is suspended or terminated, the access of Team Members to the Account may be limited to viewing it.

4.12. iMe may limit the number of Team Members of an Account and the number of open invitations, and may change, restrict, or withdraw team access at any time.

4.13. The Service may allow a User to authorize a Connected Application to access their Account, with the scope of access the User selects, and may issue API Keys for an Account. The User is responsible for all actions taken through a Connected Application they have authorized, including actions taken in error, and for any use of the API Keys of their Account, as if those actions were the User’s own. The User must keep API Keys confidential and may revoke the authorization of a Connected Application at any time in the Service. iMe is not responsible for Connected Applications provided by third parties.

4.14. The programming interfaces of the Service, including those available to Connected Applications, and the data and functions they provide may change, be limited, or be discontinued at any time without prior notice. iMe may limit the frequency or volume of requests and may suspend or revoke access through a Connected Application or an API Key where it considers this necessary for the security, stability, or integrity of the Service.

5. User Obligations

5.1. You agree to use the Service in good faith and solely for lawful purposes.

5.2. You agree not to use the Service:

5.3. The Service may collect and process technical and usage-related data as described in the Privacy Policy.

5.4. The User bears full responsibility for any activity conducted through the Account, including activity carried out by third parties who gained access to the User’s Telegram Account, regardless of whether such access was authorized by the User.

6. Advertising Campaigns

6.1. The Service allows Advertisers to create, manage, and run Campaigns within the iMe ecosystem.

6.2. Advertisers are responsible for:

6.3. Campaign delivery is automated and may depend on system logic, competition for placements, budget availability, and other factors.

6.4. Campaigns may be delivered across various placements and platforms within the iMe ecosystem, including mobile and desktop environments, as determined by the Service.

6.5. Campaign delivery and prioritization may depend on advertiser-defined parameters, including targeting, budget, and bid strategy, as well as system logic, competition for placements, including through an auction among competing Campaigns, and other operational factors.

6.6. Where a Campaign includes several variants of its Advertising Materials, the Service determines which combinations of variants are shown and how often, and may show more often those that perform better. iMe does not guarantee that any particular combination will be shown, or any specific delivery outcomes or performance results.

6.7. Advertisers set a budget for each Campaign and may set a daily budget limit. The budget is transferred from the Balance to the Campaign and is spent only from there. Where a Campaign is rejected or deleted, its unspent budget is returned to the Balance, and resubmitting a rejected Campaign for moderation transfers its budget from the Balance again. Campaign delivery stops once the Campaign budget is exhausted.

6.8. The Advertiser is solely responsible for managing Campaign budgets and monitoring spend.

6.9. Advertisers may choose automatic targeting, in which the Service selects the audience and placements of a Campaign, or configure targeting parameters, including languages, geographic regions, platform types, certain feature-based segments, placements, and Audiences available within the Service.

6.10. Targeting options are provided for Campaign configuration purposes only and do not guarantee delivery to any specific audience.

6.11. Campaigns are charged for impressions: the Advertiser pays each time an advertisement is shown to a user. The price of an impression is set dynamically by the Service, including through an auction among competing Campaigns, and may depend on the placement, the location of the viewer, and the targeting selected; narrower targeting may cost more. The Advertiser does not set the price of an impression; a target cost set under clause 6.17 affects only which impressions a Campaign competes for. Clicks and other actions of users are not charged.

6.12. The number of impressions delivered and the amounts payable by the Advertiser are determined by the Service on the basis of its own technical measurements. Spend is recorded in batches, so the total spend of a Campaign may differ slightly from its budget.

6.13. Where the Service makes Audiences available, an Advertiser may create them from users who clicked on or acted on its Campaigns, from identifiers of Telegram users that the Advertiser provides, or from other sources made available in the Service, and may use them to show a Campaign only to the users in an Audience or to exclude those users from it. The Service shows the Advertiser only the size of an Audience and does not disclose who is in it. iMe may require a minimum Audience size and may limit the number of Audiences and the frequency of their updates.

6.14. Any estimate shown in the Service, including estimates of audience size, reach, clicks, results, or costs and any suggested target cost, is indicative only, may differ significantly from actual results, and is not a guarantee or an offer.

6.15. iMe may make additional assistance available to Advertisers, including help with Campaign setup and optimization. Such assistance is provided at iMe’s discretion and is requested through the contact channels set out in section 24. iMe may change the scope of such assistance or withdraw it at any time. iMe may also assign a manager to an Account, for example at a particular Level, whom the Advertiser may contact through the details shown in the Service. A manager may help plan and set up Campaigns. Any plan, forecast, or recommendation agreed with a manager is indicative only under clause 6.14 and is not a commitment to any delivery or result. A manager cannot amend these Terms; individual terms apply only as provided in clause 23.1.

6.16. The Service may allow an Advertiser to track actions that users take after clicking on an advertisement (“conversions”). Where conversion tracking is enabled for a Campaign, the Service adds a Click Identifier to the destination link, and the Advertiser may report conversions using the tools made available in the Service, including by sending data from its systems with an API Key, by placing code provided by the Service on its website, or by adding a bot provided by the Service to its Telegram channel or group. The Service attributes conversions to Campaigns on the basis of its own technical measurements. Conversion statistics are provided for information only and do not affect the amounts payable, although the Service may use conversions to select impressions for a Campaign that has a target cost per conversion under clause 6.17.

6.17. The Service may allow an Advertiser to choose a bid strategy for a Campaign, including a target average cost per click or per conversion. A target cost is a goal that the Service uses to select the impressions for which the Campaign competes. It is not a price, a bid, or a limit: the Advertiser continues to pay for impressions under clause 6.11, the actual average cost may be higher or lower than the target, a single click or conversion may cost more than the target, and a low target may leave part of the budget unspent. Until a Campaign has enough clicks or conversions, and whenever the Account does not meet the conditions for the chosen strategy, the Service may deliver the Campaign as if no target were set. The available bid strategies, the conditions for using them, including any required Level or conversion tracking, and any suggested target cost are shown in the Service. iMe does not guarantee that any target cost will be achieved.

6.18. iMe may make additional advertising formats or placements available to some Advertisers, for example at a particular Level or by arrangement with iMe, including formats that iMe sets up on the Advertiser’s instructions. Such formats are subject to these Terms and the iMe Ads Policies and Guidelines, including moderation, and the Advertiser remains responsible for its Advertising Materials and for the instructions it gives.

7. Advertising Content and Responsibility

7.1. Advertisers are solely responsible for all Advertising Materials.

7.2. By submitting Advertising Materials, you represent and warrant that:

7.3. By submitting Advertising Materials, you grant iMe a worldwide, non-exclusive, royalty-free license to use, store, reproduce, distribute, display, and deliver such Advertising Materials solely for the purposes of operating and providing the Service.

7.4. iMe may review Advertising Materials for compliance with applicable policies; however, such review does not constitute approval, verification, or endorsement of the content.

7.5. iMe may request additional information or documentation from the Advertiser, including proof of rights, licenses, or compliance, and may suspend access to the Service until such information is provided.

7.6. iMe reserves the right, at its sole discretion, to:

7.7. Where an Advertiser provides to the Service identifiers of users, conversion data, or other data relating to individuals, including to create an Audience, the Advertiser represents and warrants that it has collected that data lawfully and has every right, consent, and notice required under applicable law to provide it to iMe and to have it used for the purposes of the Service, including advertising targeting and measurement. Audiences and conversion tracking must not be used to target advertising at, or to identify, a particular individual.

7.8. Where an Advertiser places code provided by the Service on its website, the Advertiser is responsible for informing visitors to its website about that code, including any cookies or similar technologies it stores on their devices, and for obtaining their consent where applicable law requires it.

7.9. Where an Advertiser adds a bot provided by the Service to its Telegram channel or group, the Advertiser authorizes iMe to receive through that bot information about users joining that channel or group and to use it to attribute conversions, and is responsible for informing the members of that channel or group where applicable law requires it.

7.10. Where an advertisement shows information about the advertised app or service that the Advertiser has provided, such as its rating or number of users, the Advertiser represents and warrants that such information is accurate, up to date, and not misleading.

8. Payments and Balance

8.1. The Service operates on a prepaid basis.

8.2. Users may add funds to their Balance using available Payment Providers.

8.3. The Balance:

8.4. Funds are deducted based on Campaign activity and delivery.

8.5. The Balance may include promotional credits or other adjustments provided by the Service.

8.6. iMe may offer bonuses credited to the Balance when funds are added. Where a bonus is offered, it is applied automatically at the rate and on the conditions displayed in the Service at the time of the top-up. No more than one bonus applies to a single top-up, unless the Service indicates otherwise.

8.7. Bonus amounts are promotional credits: they may be used for Campaign spending only and are non-withdrawable and non-refundable. iMe may change the rate or conditions of any bonus, limit a bonus to particular Payment Providers, or discontinue it at any time without prior notice. Any such change applies to top-ups made after it takes effect.

8.8. The payment methods available to a User may depend on the amount being added to the Balance, and the set of available Payment Providers may change from time to time.

8.9. Where an Account shows no activity for thirty-six (36) consecutive months, iMe may forfeit any unused Balance remaining on that Account, at which point the remaining amount is forfeited. An Account is considered inactive where, during that period, no funds have been added to the Balance, no payment has been made to the Service, and no Campaign has been delivered.

8.10. Payments are processed by third-party Payment Providers. iMe may also collect payments through an authorized payment collection agent acting on iMe’s behalf; a payment made to such an agent discharges your obligation to iMe in the corresponding amount. The name shown on your bank, card, or account statement may differ from the name of the Company.

8.11. Where a payment is charged in a currency other than the currency in which the Balance is denominated, the amount payable in that currency is determined by the Service at the time the payment is created. Any further conversion into the currency of your card or account is performed by the Payment Provider, your bank, or your card issuer at their own rates. iMe does not control such conversion and does not compensate for differences in exchange rates.

8.12. The availability of a Payment Provider may depend on your country, your bank or card issuer, the amount being added, and the rules of that Payment Provider. A Payment Provider may decline, delay, hold, reverse, or otherwise restrict a payment under its own terms and applicable law. iMe does not control such decisions and is not responsible for them. Any confirmation, receipt, or notification relating to a payment is issued by the relevant Payment Provider and may be sent by it to the contact details you provided to that Payment Provider.

8.13. iMe may limit which Payment Providers are available to a particular Account or to particular categories of advertising.

8.14. You are responsible for any taxes, duties, or levies applicable to your use of the Service in your jurisdiction, other than taxes on iMe’s own income.

8.15. On request, iMe may provide documents confirming the amounts added to the Balance, in the form determined by iMe. Where a payment was collected by a Payment Provider or by a payment collection agent, such documents may instead be issued by that provider or agent. Such documents are not available for every payment method, and are generally not available for top-ups made with cryptocurrency.

8.16. iMe may decline to accept a payment, or to credit a payment to the Balance, where doing so would breach applicable law, including sanctions requirements. Where a payment is not credited on those grounds, clause 9.8 applies to its treatment.

8.17. A cryptocurrency payment must be made in the asset and on the network shown in the Service, to the address shown, within the period for which that address remains valid, and with any memo or destination tag that the Service requires. The amount payable for a top-up made with cryptocurrency may include a service fee and a network fee, as displayed in the Service when the payment is created. Where the amount received is less than the amount payable, iMe may credit a correspondingly reduced amount, which may take the fees into account. iMe may be unable to identify or credit a payment that does not meet these conditions, including a payment made in another asset or on a network that the Service does not support, and, except as provided in clause 8.18, is not responsible for recovering or returning it.

8.18. Where a cryptocurrency payment that does not meet the conditions in clause 8.17 has been received at an address provided by the Service, the User may ask iMe to recover it by contacting iMe through the channels set out in section 24. iMe considers such a request only where the value of the payment, as determined by iMe when it processes the request, is at least the minimum amount, currently USD 50. Where iMe recovers the payment, it credits the recovered value to the Balance, less a handling fee, currently USD 5, and any network fee incurred in the recovery. Such a payment is not returned in cryptocurrency. Recovery is not guaranteed, and clause 9.8 applies to any payment recovered under this clause. iMe may change the minimum amount and the fee at any time; a change applies to requests made after it takes effect.

8.19. The Service may assign each Account a Level. A Level is reached through payments made to add funds to the Balance of the Account, including payments made by its Team Members. Bonuses, promotional codes, Cashback, Referral Earnings transferred to the Balance, and other promotional credits do not count toward a Level, and nor do payments that are refunded, reversed, or charged back. The Levels, the amounts at which they are reached, the amount counted so far, and the features and benefits of each Level are shown in the Service.

8.20. A Level, once reached, does not decrease as the Balance is spent. The Level of an Account applies to all Campaigns of that Account, including those that its Team Members create or manage.

8.21. Where the Level of an Account includes Cashback, iMe credits to the Balance of that Account a share of the amounts spent on its Campaigns during a calendar month, at the rate shown in the Service for the Level that the Account holds when the Cashback is credited. Cashback is credited after the end of that month. Any amount of Cashback shown before it is credited is an estimate and does not form part of the Balance.

8.22. Cashback is a promotional credit: it may be used for Campaign spending only and is non-withdrawable and non-refundable.

8.23. iMe may change the Levels, the amounts at which they are reached, the rate of Cashback, and the features and benefits of each Level, or discontinue Levels or Cashback, at any time. A change to the rate of Cashback applies to Cashback credited after the change takes effect. Some benefits described for a Level, such as assistance from a manager, additional formats or placements, or individual terms, are provided by arrangement with iMe as they become available and may not be available to every Account at all times.

9. No Withdrawals, No Refunds, and Payment Screening

9.1. Funds added to the Balance are non-withdrawable.

9.2. iMe does not provide refunds for unused or spent funds, except where required by applicable law.

9.3. Users are solely responsible for managing Campaign budgets and spending.

9.4. Where funds are not credited to the Balance because of a technical failure on the side of the Service, iMe will credit the corresponding amount to the Balance once the payment is confirmed.

9.5. Where such a technical failure cannot be resolved by crediting the Balance and the original payment has to be returned, the return is processed by the Payment Provider that handled the payment, under that provider’s own terms and timelines. For top-ups made with Telegram Stars or cryptocurrency, iMe may process the return directly. iMe does not control the processing times of third-party Payment Providers. This clause applies only to technical failures of the kind described in clause 9.4 and does not create any other right to a refund.

9.6. Rejection of a Campaign during moderation does not entitle the Advertiser to a refund. Funds remain on the Balance and may be used for other Campaigns that comply with these Terms and the iMe Ads Policies and Guidelines.

9.7. Referral Earnings are not part of the Balance. Clause 9.1 does not apply to Referral Earnings, which may be withdrawn in accordance with section 10.

9.8. iMe may screen incoming payments, including payments made with cryptocurrency, for financial-crime risk through third-party blockchain analytics providers. Where a payment is identified as carrying such risk, iMe does not credit it to the Balance and notifies the User through the Service. A payment that is not credited does not form part of the Balance and cannot be spent on Campaigns. Where the payment was made through a Payment Provider, any return is handled by that provider under its own terms and timelines. In all other cases, including payments received directly in cryptocurrency, iMe considers the treatment of the payment on a case-by-case basis following a request from the User. A return is not guaranteed. Where iMe returns such a payment, it is returned only to the address or account from which it was received, less any applicable network or transfer fee. A User may ask iMe to review a decision taken under this clause by contacting iMe through the channels set out in section 24. iMe does not disclose the criteria applied in screening.

10. Referral Program

10.1. The Service may provide a User with a Referral Link that the User may share with other users.

10.2. A user who starts using the Service through a Referral Link is attributed to the referring User and becomes their Referral. iMe may also, at its discretion, attribute to a referring User an existing user of the Service who has not been attributed to any User. Attribution is recorded once, is not transferable, and cannot be changed afterwards. The Service displays to the referring User the number of their Referrals and the number of those Referrals whose Campaigns have generated spend in the last 30 days. The Service also displays a list of their Referrals, which may show, for each Referral, the display name or username and the profile photo made available by Telegram, the date on which the attribution was recorded, the amount of that Referral’s Campaign spend from which the referring User has accrued Referral Earnings, and the amount accrued. Where clause 10.18 applies, the list may also include the referring User’s Second-Level Referrals, with the same information and the display name or username of the Referral who invited each of them.

10.3. Where the Referral Program is active, a referring User accrues Referral Earnings equal to a share of the amounts their Referrals actually spend on Campaigns. That share is currently ten (10) percent. Accrual is calculated on actual Campaign spend and not on amounts added to a Referral’s Balance.

10.4. Accrual runs for twelve (12) months from the date on which each Referral registers with the Service or, for a Referral attributed by iMe under clause 10.2, from the date determined by iMe when recording the attribution. This period is counted separately for each Referral. Campaign spend by a Referral after the end of that period does not accrue.

10.5. Each accrued amount is held for thirty (30) days before it becomes available. Amounts on hold cannot be transferred or withdrawn.

10.6. Available Referral Earnings may be transferred to the Balance or withdrawn in USDT to a cryptocurrency address provided by the User. For a withdrawal, Referral Earnings are converted at the rate of one US dollar to one USDT. The minimum withdrawal in USDT is currently USD 10. Any minimum applicable to a transfer to the Balance is displayed in the Service. Referral Earnings transferred to the Balance become part of the Balance and are then subject to section 9, including clause 9.1.

10.7. A withdrawal in USDT is made by request. The blockchain network fee for the transfer is paid by iMe and is not deducted from the amount withdrawn; iMe may change this at any time. iMe aims to process a request within 48 hours of its submission, but does not guarantee any particular processing time. iMe may reject a request, in which case the amount returns to the User’s available Referral Earnings.

10.8. The User selects the blockchain network and the destination address for a withdrawal. Transfers on a blockchain are irreversible. iMe is not responsible for, and cannot recover, funds sent to a network or an address that the User provided incorrectly.

10.9. Before processing a withdrawal, iMe may request information or documentation from the User, including information confirming identity or the origin of the accruals, and may withhold processing until it is provided. iMe may refuse to process a withdrawal where doing so would breach applicable law, including sanctions requirements, or where the User is located in a jurisdiction to which iMe does not make payments.

10.10. The User is solely responsible for determining and meeting any tax obligations arising from Referral Earnings. Where applicable law requires iMe to withhold or report any amount, iMe will do so.

10.11. iMe may offer a Referral a bonus on funds they add to their Balance. Where offered, the bonus is applied at the rate and on the conditions displayed in the Service, is credited as promotional credits, and is subject to clauses 8.6 and 8.7.

10.12. Users must not create attributions artificially, including by self-referral, by using multiple or automated accounts, by misrepresenting the Service, or by distributing Referral Links as unsolicited messages.

10.13. iMe may cancel accruals, withhold or revoke Referral Earnings, and restrict access to the Service where it detects activity of the kind described in clause 10.12, where an accrual arises from a payment that is subsequently reversed, refunded, or otherwise not received, or where the underlying Campaign spend is reversed or adjusted. Where the affected amount has already been withdrawn, iMe may deduct the corresponding amount from subsequent accruals or from the Balance. Where a Referral’s access to the Service is suspended or terminated, iMe may cancel accruals arising from that Referral that are still on hold under clause 10.5; amounts that have already become available, and accruals arising from the User’s other Referrals, are not affected, unless the circumstances also fall within clause 10.12.

10.14. Where access to an Account is suspended or terminated, the Referral Earnings on that Account are blocked: they cannot be transferred to the Balance or withdrawn, and any pending withdrawal request is rejected.

10.15. Clause 8.9 applies to Referral Earnings in the same way as it applies to the Balance, save that, for this purpose, an Account is not treated as inactive where, during that period, Referral Earnings were accrued on it or a transfer or withdrawal of Referral Earnings was requested.

10.16. iMe may change the share, including the share under clause 10.18 and the Levels at which it applies, the accrual period, the holding period, the minimum amounts, the bonus described in clause 10.11, and any other terms of the Referral Program at any time, and may suspend or discontinue the Referral Program at any time, and may set different shares for different Levels. Changes apply to accruals made after the change takes effect. Where iMe discontinues the Referral Program, iMe will publish in the Service how accrued Referral Earnings are to be handled, including any period during which they may be transferred or withdrawn.

10.17. Referral Earnings do not constitute a bank account, deposit, stored value, electronic money, or financial instrument, do not accrue interest, and cannot be transferred to another User or Account.

10.18. At some Levels, a referring User may also accrue Referral Earnings equal to a share of the amounts that their Second-Level Referrals actually spend on Campaigns. That share is currently two (2) percent, and the Levels at which it applies are shown in the Service. Whether a User is entitled to it depends on the Level of the User’s own Account. Campaign spend by a Second-Level Referral accrues only while the User is entitled to that share; spend made earlier does not accrue afterwards.

10.19. Clauses 10.4, 10.5, 10.12, and 10.13 apply to accruals from a Second-Level Referral as if that person were the User’s Referral, and the period under clause 10.4 is counted from the date on which that person registers with the Service.

11. Chargebacks and Payment Disputes

11.1. Where a chargeback, payment dispute, or reversal is initiated in respect of a payment made to the Service, iMe responds to it through the relevant Payment Provider. Nothing in these Terms restricts a User from exercising any right to dispute a payment with their bank, card issuer, or Payment Provider.

11.2. Where a payment made to the Service is refunded, reversed, or charged back, or a payment dispute is resolved otherwise than in the User’s favor, iMe may deduct the corresponding amount from the Balance to which the payment was credited and reserves the right, at its sole discretion, to:

11.3. The User is responsible for all fees, penalties, and losses arising from such actions.

11.4. iMe is not obligated to restore access to the Service or reinstate any Account.

11.5. While a chargeback, payment dispute, or reversal is pending, iMe may suspend the affected Campaigns and block the corresponding amount on the Balance until the matter is resolved.

12. No Guarantees

12.1. iMe will make reasonable efforts to deliver Campaigns in accordance with their configured settings.

12.2. However, iMe does not guarantee specific performance results, including impressions, clicks, or conversions, nor continuous availability of placements.

12.3. Campaign delivery may vary depending on system conditions, competition for placements, and other factors.

13. Company Responsibilities

13.1. iMe will operate and maintain the Service with reasonable care and skill.

13.2. iMe will take reasonable technical and organizational measures to ensure the functionality and security of the Service.

13.3. iMe will make reasonable efforts to ensure that Campaigns are delivered in accordance with their configured settings.

13.4. However, iMe does not guarantee uninterrupted or error-free operation of the Service.

14. Moderation and Enforcement

14.1. iMe may monitor Campaigns and enforce policies at its sole discretion.

14.2. iMe may:

14.3. iMe is not obligated to provide explanations for such actions.

14.4. iMe may issue a warning to a User in connection with a violation of these Terms or of the iMe Ads Policies and Guidelines. A warning is not a precondition for any other action under these Terms, and iMe may suspend or terminate access without issuing one.

15. Suspension and Termination

15.1. iMe may suspend or terminate access to the Service at any time, including in cases of:

15.2. Termination may result in loss of access to Campaigns, data, and Balance.

15.3. Where access is suspended or terminated, the Balance is blocked: it cannot be spent on Campaigns, transferred, or withdrawn.

15.4. An Account whose access has been terminated is treated as inactive from the date of termination for the purposes of clause 8.9.

15.5. Where access is suspended or terminated, Referral Earnings are blocked in accordance with clause 10.14.

16. Disclaimer of Warranties

16.1. The Service is provided without warranties of any kind.

16.2. To the maximum extent permitted by law, iMe disclaims all warranties, including:

17. Limitation of Liability

17.1. To the maximum extent permitted by law, iMe shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or business opportunities, arising from or related to your use of the Service.

17.2. Total liability, if any, shall not exceed the greater of (a) the total amount paid by the User to iMe in the twelve (12) months preceding the event giving rise to the claim and (b) one hundred US dollars (USD 100). This limitation applies regardless of the legal theory under which the claim is brought.

17.3. iMe shall not be liable for any actions, failures, or omissions of third-party providers, including payment providers or external services.

18. Intellectual Property

18.1. All rights, title, and interest in and to the Service, including its software, design, and content, are owned by or licensed to iMe.

18.2. You are granted a limited, non-exclusive, non-transferable right to access and use the Service solely in accordance with these Terms.

18.3. Any unauthorized use is prohibited.

19. Indemnification

19.1. You agree to indemnify, defend, and hold harmless iMe Lab FZCO and its affiliates, officers, and employees from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

19.2. This obligation survives termination of these Terms.

20. Force Majeure

20.1. iMe shall not be liable for any delay or failure to perform resulting from events beyond its reasonable control, including technical failures, network disruptions, third-party outages, or regulatory actions.

21. Changes to These Terms

21.1. iMe reserves the right to modify or update these Terms at any time by publishing the revised version within the Service or on the iMe website.

21.2. Continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

21.3. The date of the latest revision will be indicated at the top of this document.

21.4. If a change is material, iMe will also inform Users of it, for example within the Service, in a message from the iMe Ads bot, or in the official iMe channels. Where applicable law requires the User’s consent to a change, iMe will request it.

22. Governing Law and Dispute Resolution

22.1. These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

22.2. You agree to first attempt to resolve any dispute in good faith by contacting iMe through the channels set out in section 24. iMe will respond within thirty (30) days of receiving the claim. Where the dispute is not resolved within thirty (30) days from the date the claim was sent, either party may proceed under clause 22.3.

22.3. If a dispute cannot be resolved, it shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

22.4. If you are a consumer, nothing in these Terms deprives you of the protection of mandatory provisions of the law of your country of residence, including any right to bring proceedings in the courts of that country.

23. General Provisions

23.1. These Terms constitute the entire agreement between you and iMe regarding the Service and supersede any prior agreements or understandings. Where iMe agrees individual terms with you, for example in an offer shown to you in the Service or in terms that iMe confirms to you in writing, those terms apply together with these Terms and prevail over them only to the extent that they expressly say so.

23.2. If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision applies to the maximum extent permitted by law, and the remaining provisions of these Terms remain in full force and effect.

23.3. A failure or delay by iMe in exercising any right under these Terms does not constitute a waiver of that right, and a single or partial exercise of a right does not prevent its further exercise.

23.4. iMe may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction. You may not assign or transfer these Terms or any rights under them without iMe’s prior written consent.

23.5. iMe may give notice under these Terms by publishing it within the Service or by sending it through the contact channels associated with your Account. Notices to iMe are given through the contact channels set out in section 24.

23.6. These Terms, the iMe Ads Privacy Policy, and the iMe Ads Policies and Guidelines are drawn up in English. Any translation is provided for convenience only, and the English version prevails.

24. Contact Information

24.1. For questions regarding these Terms or the iMe Ads Privacy Policy, and for any claim, request, or notice under these Terms, please contact us at @iMeMessenger (Telegram Username) or support@imem.app.

24.2. Address: iMe Lab FZCO, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.